What is the check-in and check-out policy at So/ Auckland?
Check-in is from 15:00 and check-out is by 11:00.
SO/ AUCKLAND
Key details
About the Hotel
67 Customs Street East, Auckland, 1010,
- Steps from Viaduct Harbour
Great
8.6
8.8
4.9
4.2
The family So/ Auckland Hotel is nestled merely 9 minutes' walk from the tree-filled Albert Park and features an adult pool. Guests will appreciate the views of the ocean and a central location near a train station, while staying in this 5-star hotel.
Location
At the hotel, you'll be just 550 metres from Fullers Ferriers and in proximity to New Zealand Maritime Museum. The entertainment venues in Britomart with a range of contemporary dining options, from the soulful Orleans and Ostro, to cheap and cheerful express food include SKYCITY Entertainment Group Casino, a mere 1.3 km from the So/ Auckland.
Guests will also appreciate the vicinity to Parliament Reserve, located 650 metres away. There is SEA LIFE Kelly Tarlton's Aquarium 4.3 km away, and Auckland Ferry Terminal bus station is in close proximity to this accommodation.
Rooms
The 128 rooms at So/ Auckland Hotel are equipped with comforts such as air conditioning, as well as high-speed internet and a flat-screen TV with satellite channels. Self-catering facilities include a refrigerator and glassware. Guests are welcome to use a shower cap and bath sheets in the private bathrooms with a walk-in shower and a separate toilet.
Eat & Drink
There is also a lounge bar. It also features a lounge for guests' comfort. Giapo is located next to the So/ and serves New Zealand dishes, approximately 5 minutes' walk away.
Leisure & Business
After a busy day you can recover in a steam room and a sauna or indulge in a head massage, a back massage, and a neck massage. There is a health club on site.
“So/ Auckland stands out with its avant-garde design, drawing inspiration from the region's volcanic landscapes and offering a vibrant urban retreat. The hotel's location on Auckland's waterfront places guests in the heart of the city's entertainment, with easy access to premium dining and nightlife, plus a rooftop bar with stunning harbour views. In my opinion, So/ Auckland provides a distinctive and memorable luxury experience.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Studio King Room2 persons34 m²1 King-size bedAir conditioningBathtubroom details
- Collection Twin Room2 persons32 m²2 Single bedsAir conditioningBathtubroom details
- Atelier King Suite Club Signature Access2 persons44 m²1 King-size bedAir conditioningBalconyroom details
Show all rooms
Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible at a location nearby at NZD 65 per day.
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Night club
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At So/Auckland, culinary delight meets captivating views. Guests can indulge in a variety of dining experiences, from innovative interpretations of French classics to vibrant rooftop gatherings, where every meal is paired with stunning vistas of the Waitemata Harbour.
HARBOUR SOCIETY
French cuisine with a modern twist
Ambiance
Elegant setting with breathtaking harbour views, perfect for family gatherings or romantic dinners.
Key Offerings
A selection of vegetarian and gluten-free options, paired with the creative flair of a passionate team of chefs. A taste experience that reimagines French culinary traditions.
Reservation
Reservations are recommended.
Open for lunch and dinner from 12:00 PM - 2:30 PM and 6:00 PM - 10:00 PM, daily.
HI-SO Rooftop Bar
Cocktails and light bites
Ambiance
Vibrant rooftop atmosphere with stunning city views, ideal for lively social events.
Key Offerings
A wide selection of creative cocktails and tapas, accompanied by live music. An energetic gathering place perfect for enjoying the sunset.
Reservation
Reservations not needed.
Opening hours vary; check for specific times.
MIXO Lobby Bar
Casual drinks and light fare
Ambiance
Chic and welcoming environment, perfect for starting or winding down a day.
Key Offerings
Signature cocktails and a selection of light appetizers, making it an inviting spot for socializing with friends or relaxing after a day of exploration.
Reservation
Reservations not needed.
Open daily; hours may vary.
So/ Auckland Location
67 Customs Street East, Auckland, 1010,
Map view
City landmarks
Tower
SkyTower
1.28 km
Park
Auckland War Memorial Museum
2.19 km
Gallery
Auckland Art Gallery Toi o Tamaki
700 m
Landmark
Viaduct Harbour
1.15 km
Square
Aotea Square
1.28 km
Museum
New Zealand Maritime Museum
1.15 km
Park
Albert Park
700 m
Stadium
Spark Arena
1.48 km
Theatre
Aotea Centre
1.28 km
Landmark
Queen Street
1.93 km
Public Building
Auckland Town Hall
1.28 km
Event hall
SKYCITY Auckland Convention Centre
1.28 km
Square
Vulcan Lane
700 m
Library
Central City Library
700 m
Church
St Matthew-in-the-City Church
860 m
Church
St Patrick's Cathedral
1.28 km
Event hall
ANZ Viaduct Events Centre
970 m
Shopping Area
Victoria Park Market
2.06 km
Harbour
Princes Wharf
610 m
Church
St. Paul's Church
1 km
Square
Wynyard Quarter
1.21 km
Bridge
Wynyard Crossing
890 m
Event hall
SKYCITY Auckland
1.28 km
Nearby
Square
Takutai Square
520 m
Harbour
Queens Wharf
520 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
590 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
580 m
Ferry Building 99 Quay Street
Ferry Building
520 m
Market
La Cigale Market at Britomart
110 m
Restaurants
Giapo
40 m
12 Gore Street Britomart
Harbour Society
10 m
Corner of Customs East Street and Gore Street
Ortolana
150 m
33 Tyler Street Britomart
Shaky Isles Coffee Co
90 m
22 Customs Street East Excelsior House
Shakey Isles Cafe
90 m
Britomart
Angus Steak House
240 m
8 Fort Lane
Orleans
90 m
48 Customs St East
Pizza Presto
140 m
8 Commerce Street Unit 8
Genta Japanese Dining
130 m
8 Commerce Street
Ima Cuisine
110 m
53 Fort Street City Centre
Explore Auckland
Explore Auckland's Vibrant Scene
Auckland Art Gallery Toi o Tamaki
9 minutes' walk
Home to New Zealand's largest art collection, offering free admission and special exhibitions throughout the year.
Viaduct Harbour
15 minutes' walk
A lively waterfront area with stunning views, dining options, and a great spot for leisurely strolls along the water.
Auckland War Memorial Museum
25 minutes' walk
An iconic museum featuring exhibits on New Zealand's history, culture, and natural environment. Guided tours available.
SkyTower
16 minutes' walk
Auckland's tallest structure offering panoramic views, dining, and adrenaline activities like sky jumping.
Silo Park
16 minutes' walk
A vibrant park hosting weekend markets, movies in the park, and art installations, perfect for both relaxation and fun.
Biking along Tamaki Drive
10 minutes' drive
Scenic biking trails along the coastline, suitable for all levels. Rentals available nearby; it's great for thrill-seekers.
Giapo
1 minute walking
Famous for gourmet ice cream with unique flavors and stunning presentations. Perfect for dessert lovers.
Harbour Society
1 minute walking
An upscale venue offering modern cuisine and stunning harbour views, ideal for romantic dinners. Reservations recommended.
Shaky Isles Coffee Co
2 minutes' walk
Casual café known for excellent coffee and healthy bites. A great spot for a relaxed start to your day.
Spark Arena
19 minutes' walk
A prominent venue hosting concerts and sports events. Check the schedule for family-friendly shows and events.
Aotea Centre
16 minutes' walk
A cultural hub featuring theater performances and exhibitions. Offers a range of events suitable for all ages.
Getting around
Curious about special pre-booking offers?
Access exclusive booking discounts instantly!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at NZD 65 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 49.0 per person.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Number of floors:
16
Number of rooms:
128
Reviews and Ratings
Insights and feedback shared by past guests
Pros
Fabulous decor
Helpful staff
Great breakfast
Good facilities
Cons
Cleaning issues
Small oysters
Dim lighting
Guest reviewsShow more reviews
FAQs
About So/ Auckland
How far is So/ Auckland from Auckland Airport?
The hotel is 20 km from Auckland Airport.
Is there public transportation available near So/ Auckland?
Britomart Train Station is just 200 meters from the hotel.
What dining options are available at So/ Auckland?
The hotel features two restaurants, including the Harbour Society, which serves reimagined Asian-inspired dishes.
What amenities are included in the rooms at So/ Auckland?
Rooms come equipped with a mini bar, Nespresso coffee machine, free Wi-Fi, and flat-screen TV.
Is breakfast available at So/ Auckland, and if so, what is the cost?
Breakfast is available for an additional charge of 49 NZD.
What type of views can guests expect from the rooms at So/ Auckland?
Selected suites offer stunning views of the harbour and Auckland skyline.
What major attractions are close to So/ Auckland?
The hotel is located 400 meters from Sky Tower and 500 meters from the ferry terminal.
Does So/ Auckland provide business services?
The hotel offers five meeting rooms and a business center for guests' use.
What type of wellness services are available at So/ Auckland?
The wellness center includes services such as massages and relaxation treatments.
Next best alternative
Consider them for your next trip.
Cordis, Auckland By Langham Hospitality GroupAuckland, New Zealand
259 reviews
137 USD/night
Meriton Suites Herschel Street, BrisbaneBrisbane, Australia
290 reviews
366 USD/night
Park Hyatt AucklandAuckland, New Zealand
90 reviews
310 USD/night
Moevenpick Hotel AucklandAuckland, New Zealand
494 reviews
149 USD/night
Hotel St Moritz, Queenstown - Mgallery CollectionQueenstown, New Zealand
133 reviews
174 USD/night
Auckland, New Zealand
272 reviews
96 USD/night
The Hotel BritomartAuckland, New Zealand
75 reviews
302 USD/night
Fable Auckland, MgalleryAuckland, New Zealand
333 reviews
73 USD/night
Doubletree By Hilton Auckland KarakaAuckland, New Zealand
43 reviews
105 USD/night
Qt QueenstownQueenstown, New Zealand
72 reviews
217 USD/night
The Rees Hotel & Luxury ApartmentsQueenstown, New Zealand
372 reviews
688 USD/night
Legacy Airedale Hotel AucklandAuckland, New Zealand
231 reviews
79 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
89 reviews
Sheraton Hartford Hotel At Bradley AirportWindsor Locks, United States
Direct airport access, Concorde's Restaurant
View hotel
75 reviews
The Sheraton Milwaukee Brookfield Brookfield HotelBrookfield, United States
15 min to central Milwaukee, Craft Room with Midwestern cuisine
View hotel
89 reviews
Hyatt Shadyside Pittsburgh PaPittsburgh, United States
2 km from Carnegie Mellon University, Restaurant with evening dining
View hotel
Visit Hyatt Place Houston Galleria
Adjacent from The Galleria Mall, On-site restaurant and bar
Holiday Inn Express Vancouver Airport-Richmond By Ihg — Visit website
Free YVR Airport Shuttle, Complimentary Express Start Breakfast
Four Points Orlando
2 km from Universal Orlando Resort, Universal Partner Hotel shuttle
Hotel Novotel Melbourne Glen Waverley Glen Waverley
Gateway to Yarra Valley and Dandenong Ranges, Adjacent to Century City Walk entertainment complex
Hotel Miramar By Windsor Copacabana
Infinity pool with sea views, Alloro al Miramar restaurant
Hotel Evershine Resort & Spa
Tattva Spa with 5 elemental philosophy, Mad Smoke House open-air dining