What is the check-in and check-out policy at So/ Auckland?
Check-in is from 15:00 and check-out is by 11:00.
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SO/ AUCKLAND
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Key details
About the Hotel
67 Customs Street East, Auckland, 1010,
- Steps from Viaduct Harbour
Great
8.6
8.8
4.9
4.2
Offering 122 rooms, the family So/ Auckland Hotel is just a few steps from a shopping district and 4.3 km from SEA LIFE Kelly Tarlton's Aquarium. Guests can visit the tree-filled Albert Park, which is merely 9 minutes' walk away, and enjoy an adult pool or a steam room and a sauna.
Location
This 5-star hotel is situated in proximity to Fullers Ferries, while the New Zealand Maritime Museum is just 1.1 km away. As a plus for business travellers, the So/ Auckland is 16 minutes' walk from the impossible-to-miss SkyTower.
A business district are also just a few steps from the hotel. A family vacation to Auckland will become more exciting if you visit the Auckland Zoo lying 4.8 km from this accommodation.
Auckland Ferry Terminal bus station is steps away from the So/.
Rooms
The rooms at this Auckland hotel have high-speed internet and a flat-screen TV with satellite channels, along with a mini-fridge-bar and a Nespresso machine for your convenience. The view of the city and the elegant furniture are provided there. Private bathrooms include a walk-in shower and a separate toilet, as well as such comforts as a dryer and bathrobes.
Eat & Drink
There is also a lounge bar that overlooks the harbour. It also features a lounge for guests' comfort. The dessert restaurant Giapo is right near So/ Auckland Hotel.
Leisure & Business
The property offers options for sports and relaxation in a wellness area or in a fitness club. There are 5 meeting rooms with conference equipment and a photocopy machine available on site.
“So/ Auckland stands out with its avant-garde design, drawing inspiration from the region's volcanic landscapes and offering a vibrant urban retreat. The hotel's location on Auckland's waterfront places guests in the heart of the city's entertainment, with easy access to premium dining and nightlife, plus a rooftop bar with stunning harbour views. In my opinion, So/ Auckland provides a distinctive and memorable luxury experience.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Studio King Room2 persons34 m²1 King-size bedAir conditioningBathtubroom details
- Collection Twin Room2 persons32 m²2 Single bedsAir conditioningBathtubroom details
- Atelier King Suite Club Signature Access2 persons44 m²1 King-size bedAir conditioningBalconyroom details
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Night club
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At So/Auckland, culinary delight meets captivating views. Guests can indulge in a variety of dining experiences, from innovative interpretations of French classics to vibrant rooftop gatherings, where every meal is paired with stunning vistas of the Waitemata Harbour.
So/ Auckland Location
67 Customs Street East, Auckland, 1010,
Explore Auckland
Explore Auckland's Vibrant Scene
Auckland Art Gallery Toi o Tamaki
9 minutes' walk
Home to New Zealand's largest art collection, offering free admission and special exhibitions throughout the year.
Viaduct Harbour
15 minutes' walk
A lively waterfront area with stunning views, dining options, and a great spot for leisurely strolls along the water.
Auckland War Memorial Museum
25 minutes' walk
An iconic museum featuring exhibits on New Zealand's history, culture, and natural environment. Guided tours available.
SkyTower
16 minutes' walk
Auckland's tallest structure offering panoramic views, dining, and adrenaline activities like sky jumping.
Silo Park
16 minutes' walk
A vibrant park hosting weekend markets, movies in the park, and art installations, perfect for both relaxation and fun.
Biking along Tamaki Drive
10 minutes' drive
Scenic biking trails along the coastline, suitable for all levels. Rentals available nearby; it's great for thrill-seekers.
Giapo
1 minute walking
Famous for gourmet ice cream with unique flavors and stunning presentations. Perfect for dessert lovers.
Harbour Society
1 minute walking
An upscale venue offering modern cuisine and stunning harbour views, ideal for romantic dinners. Reservations recommended.
Shaky Isles Coffee Co
2 minutes' walk
Casual café known for excellent coffee and healthy bites. A great spot for a relaxed start to your day.
Spark Arena
19 minutes' walk
A prominent venue hosting concerts and sports events. Check the schedule for family-friendly shows and events.
Aotea Centre
16 minutes' walk
A cultural hub featuring theater performances and exhibitions. Offers a range of events suitable for all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at true.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 49 per person per day.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Number of floors:
16
Number of rooms:
122
Reviews and Ratings
Insights and feedback shared by past guests
Pros
Fabulous decor
Helpful staff
Great breakfast
Good facilities
Cons
Cleaning issues
Small oysters
Dim lighting
Guest reviewsShow more reviews
FAQs
About So/ Auckland
How far is So/ Auckland from Auckland Airport?
The hotel is 20 km from Auckland Airport.
Is there public transportation available near So/ Auckland?
Britomart Train Station is just 200 meters from the hotel.
What dining options are available at So/ Auckland?
The hotel features two restaurants, including the Harbour Society, which serves reimagined Asian-inspired dishes.
What amenities are included in the rooms at So/ Auckland?
Rooms come equipped with a mini bar, Nespresso coffee machine, free Wi-Fi, and flat-screen TV.
Is breakfast available at So/ Auckland, and if so, what is the cost?
Breakfast is available for an additional charge of 49 NZD.
What type of views can guests expect from the rooms at So/ Auckland?
Selected suites offer stunning views of the harbour and Auckland skyline.
What major attractions are close to So/ Auckland?
The hotel is located 400 meters from Sky Tower and 500 meters from the ferry terminal.
Does So/ Auckland provide business services?
The hotel offers five meeting rooms and a business center for guests' use.
What type of wellness services are available at So/ Auckland?
The wellness center includes services such as massages and relaxation treatments.
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