So/ Auckland Hotel Exterior photo This is a high-angle, twilight photograph capturing a panoramic view of a modern city waterfront.

The sky is painted with soft hues of pink, purple, and pale blue, characteristic of either dawn or dusk. Below, the city landscape stretches out, featuSo/ Auckland Hotel Exterior photo This is an image of a luxurious, modern bathroom. The room features a large, white, freestanding bathtub situated near a large window that offers a view of a city skyline with modern high-rise buildings.

The room is draped with voluminous, flowing cSo/ Auckland Hotel Exterior photo This is a bright and modern interior photograph, likely a high-end restaurant or dining area, featuring a spectacular view.

**Setting and Atmosphere:**
The space is dominated by large, floor-to-ceiling windows that offer a panoramic view of a harbor
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From174US$ /night
Check-in
01May2026Select date
Check-out
02May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
-
Steps from Viaduct Harbour
Great
8.6
8.8
/10
5.0
4.1
/5

The smoke-free So/ Auckland Hotel, offering a central location 550 metres from Fullers Ferries, showcases a banquet hall for business functions and social events alike. Featuring a grill restaurant, this 5-star hotel is located in proximity to Albert Public Park and boasts an adult pool.

Location

The centre of Auckland can be reached in 30 minutes' walk of the hotel, and such cultural venues as the New Zealand Maritime Museum are nearly 15 minutes' walk away. The Viaduct Harbour is a mere 1.1 km from the So/ and Auckland airport is 25 km away.

This accommodation is nestled just a few steps from a business district. The hotel is also in the vicinity of SEA LIFE Kelly Tarlton's Aquarium and Auckland Ferry Terminal bus station is 850 metres away.

So/ Auckland Hotel is located near a train station.

Rooms

Furnished with a writing table, some of the 122 rooms feature a trouser press and an air conditioner along with high-speed internet and a flat-screen TV with satellite channels. Providing a spa bathtub and a walk-in shower, some bathrooms come with dryers and bathrobes. Guests can also enjoy sea views.

Eat & Drink

Harbour Society restaurant offers dishes from vegetarian menu and looks over the city. The restaurant at the So/ Auckland has French menu. The lounge bar provides you with a place to unwind. There is also a dessert restaurant with different New Zealand dishes in the area.

Leisure & Business

The property offers options for sports and relaxation in a wellness area or in a fitness club. Business travellers are welcome to use conference facilities and a laptop safe provided at 5 meeting rooms on site.

“So/ Auckland stands out with its avant-garde design, drawing inspiration from the region's volcanic landscapes and offering a vibrant urban retreat. The hotel's location on Auckland's waterfront places guests in the heart of the city's entertainment, with easy access to premium dining and nightlife, plus a rooftop bar with stunning harbour views. In my opinion, So/ Auckland provides a distinctive and memorable luxury experience.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels
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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Studio King Room
2 persons
34 m² 
1 King-size bed
Shower
Coffee machine
Collection Twin Room
2 persons
32 m² 
2 Single beds
Shower
Coffee machine
Atelier King Suite Club Signature Access
2 persons
44 m² 
1 King-size bed
Shower
Coffee machine
Loft King Suite Club Signature Access
2 persons
38 m² 
1 King-size bed
Shower
Coffee machine
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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Night club
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At So/Auckland, culinary delight meets captivating views. Guests can indulge in a variety of dining experiences, from innovative interpretations of French classics to vibrant rooftop gatherings, where every meal is paired with stunning vistas of the Waitemata Harbour.

HARBOUR SOCIETY

French cuisine with a modern twist
Ambiance
Elegant setting with breathtaking harbour views, perfect for family gatherings or romantic dinners.
Key Offerings
A selection of vegetarian and gluten-free options, paired with the creative flair of a passionate team of chefs. A taste experience that reimagines French culinary traditions.
Reservation
Reservations are recommended.
Open for lunch and dinner from 12:00 PM - 2:30 PM and 6:00 PM - 10:00 PM, daily.

HI-SO Rooftop Bar

Cocktails and light bites
Ambiance
Vibrant rooftop atmosphere with stunning city views, ideal for lively social events.
Key Offerings
A wide selection of creative cocktails and tapas, accompanied by live music. An energetic gathering place perfect for enjoying the sunset.
Reservation
Reservations not needed.
Opening hours vary; check for specific times.

MIXO Lobby Bar

Casual drinks and light fare
Ambiance
Chic and welcoming environment, perfect for starting or winding down a day.
Key Offerings
Signature cocktails and a selection of light appetizers, making it an inviting spot for socializing with friends or relaxing after a day of exploration.
Reservation
Reservations not needed.
Open daily; hours may vary.

So/ Auckland Hotel Location

Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
Map view
Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
Nearby
Square
Takutai Square
520 m
Harbour
Queens Wharf
520 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
590 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
580 m
Ferry Building 99 Quay Street
Ferry Building
520 m
Market
La Cigale Market at Britomart
110 m
Restaurants
Giapo
40 m
12 Gore Street Britomart
Harbour Society
10 m
Corner of Customs East Street and Gore Street
Ortolana
150 m
33 Tyler Street Britomart
Shaky Isles Coffee Co
90 m
22 Customs Street East Excelsior House
Shakey Isles Cafe
90 m
Britomart
Angus Steak House
240 m
8 Fort Lane
Orleans
90 m
48 Customs St East
Pizza Presto
140 m
8 Commerce Street Unit 8
Genta Japanese Dining
130 m
8 Commerce Street
Ima Cuisine
110 m
53 Fort Street City Centre
Explore Auckland
Explore Auckland's Vibrant Scene
Top Attractions
Activities
Dining
Entertainment
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
9 minutes' walk
Home to New Zealand's largest art collection, offering free admission and special exhibitions throughout the year.
Viaduct Harbour
Viaduct Harbour
15 minutes' walk
A lively waterfront area with stunning views, dining options, and a great spot for leisurely strolls along the water.
Auckland War Memorial Museum
Auckland War Memorial Museum
25 minutes' walk
An iconic museum featuring exhibits on New Zealand's history, culture, and natural environment. Guided tours available.
SkyTower
SkyTower
16 minutes' walk
Auckland's tallest structure offering panoramic views, dining, and adrenaline activities like sky jumping.
Silo Park
16 minutes' walk
A vibrant park hosting weekend markets, movies in the park, and art installations, perfect for both relaxation and fun.
Biking along Tamaki Drive
10 minutes' drive
Scenic biking trails along the coastline, suitable for all levels. Rentals available nearby; it's great for thrill-seekers.
Giapo
Giapo
1 minute walking
Famous for gourmet ice cream with unique flavors and stunning presentations. Perfect for dessert lovers.
Harbour Society
Harbour Society
1 minute walking
An upscale venue offering modern cuisine and stunning harbour views, ideal for romantic dinners. Reservations recommended.
Shaky Isles Coffee Co
Shaky Isles Coffee Co
2 minutes' walk
Casual café known for excellent coffee and healthy bites. A great spot for a relaxed start to your day.
Spark Arena
Spark Arena
19 minutes' walk
A prominent venue hosting concerts and sports events. Check the schedule for family-friendly shows and events.
Aotea Centre
Aotea Centre
16 minutes' walk
A cultural hub featuring theater performances and exhibitions. Offers a range of events suitable for all ages.
Getting around
City Centre
Auckland32 min  ·  2.6 km
Airports
Auckland (AKL)34 min  ·  22.5 km
Great Barrier (GBZ)178 min  ·  118.6 km
Train
Train Station - Britomart3 min  ·  200 m
Train Station - Grafton28 min  ·  2.3 km
Bus
Bus stop2 min  ·  100 m
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at NZD 65 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 49 per person per day. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Number of floors:
16
Number of rooms:
122

Reviews and Ratings

Insights and feedback shared by past guests
Review score
Based on 508 verified reviews
8.8/10
Great
89%
Recommend
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
8.9/10
Free Wi-Fi
8.7/10
Location
9.4/10
Staff
9.2/10
Value for money
8.3/10
Pros
Fabulous decor
Helpful staff
Great breakfast
Good facilities
Cons
Cleaning issues
Small oysters
Dim lighting
Guest reviews
based on 931 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About So/ Auckland
What is the check-in and check-out policy at So/ Auckland?
Check-in is from 15:00 and check-out is by 11:00.
How far is So/ Auckland from Auckland Airport?
The hotel is 20 km from Auckland Airport.
Is there public transportation available near So/ Auckland?
Britomart Train Station is just 200 meters from the hotel.
What dining options are available at So/ Auckland?
The hotel features two restaurants, including the Harbour Society, which serves reimagined Asian-inspired dishes.
What amenities are included in the rooms at So/ Auckland?
Rooms come equipped with a mini bar, Nespresso coffee machine, free Wi-Fi, and flat-screen TV.
Is breakfast available at So/ Auckland, and if so, what is the cost?
Breakfast is available for an additional charge of 49 NZD.
What type of views can guests expect from the rooms at So/ Auckland?
Selected suites offer stunning views of the harbour and Auckland skyline.
What major attractions are close to So/ Auckland?
The hotel is located 400 meters from Sky Tower and 500 meters from the ferry terminal.
Does So/ Auckland provide business services?
The hotel offers five meeting rooms and a business center for guests' use.
What type of wellness services are available at So/ Auckland?
The wellness center includes services such as massages and relaxation treatments.

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Check-in
01May2026Select date
Check-out
02May2026Select date
Rooms and Guests2 Guests, 1 Room